Privacy Policy

1. Company Information

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through the Application and related communications with us.

This Privacy Policy does not apply to third-party websites, services, poker platforms, casinos, payment processors, advertising networks, analytics providers, or other third parties that may have their own privacy policies.

3. Information We Collect

We may collect information directly from you, automatically through your use of the Application, and from third parties.

3.1. Account Information

If you create an account, we may collect:

• Name or display name;
• Email address;
• Username;
• Password or authentication credentials;
• Account settings;
• Subscription status;
• Token balance;
• Reward history;
• Communication preferences;
• Support history.

3.2. Calculator and Usage Information

When you use the Application, we may collect:

• Poker hand inputs;
• Card selections;
• Player count;
• Range selections;
• Simulation settings;
• Calculation history;
• Saved hands;
• Saved ranges;
• Notes or comments;
• Feature usage;
• Token usage;
• Error logs;
• Session activity;
• Application preferences.

This information may be used to operate, improve, troubleshoot, secure, and personalize the Application.

3.3. Payment and Subscription Information

Payments are processed by Stripe or other payment processors we may use.

We do not intentionally store full payment card numbers on our systems.

We may receive and store limited billing-related information, such as:

• Customer identifier;
• Subscription plan;
• Subscription status;
• Billing period;
• Renewal date;
• Payment status;
• Transaction history;
• Last four digits of a card;
• Card brand;
• Billing email;
• Billing address;
• Tax-related information;
• Invoices, receipts, and charge events.

Payment processors collect and process payment information according to their own terms and privacy policies.

3.4. Token, Reward, and Advertising Information

If you purchase, receive, spend, or earn Tokens, we may collect:

• Token balance;
• Token grants;
• Token purchases;
• Token usage;
• Token expiration or revocation;
• Reward offer eligibility;
• Advertisement views;
• Advertisement completion events;
• Reward verification events;
• Fraud-prevention signals;
• Device or session identifiers used to validate reward activity.

If you earn Tokens by watching advertisements or interacting with sponsored content, third-party advertisers or ad networks may collect information about your device, interaction, ad view, completion status, and eligibility.

3.5. Device, Technical, and Log Information

We may automatically collect:

• IP address;
• Device type;
• Browser type;
• Operating system;
• Referring URL;
• Pages viewed;
• Date and time of access;
• Session duration;
• Clickstream data;
• Approximate location derived from IP address;
• Language settings;
• Crash logs;
• Performance logs;
• Security logs;
• Cookie identifiers;
• Advertising identifiers where applicable;
• Other diagnostic information.

3.6. Cookies and Similar Technologies

We may use cookies, local storage, pixels, SDKs, and similar technologies to:

• Keep you logged in;
• Remember preferences;
• Provide security;
• Analyze usage;
• Measure performance;
• Prevent fraud;
• Deliver advertisements;
• Verify ad-based rewards;
• Improve the Application.

Third-party analytics and advertising partners may also use cookies and similar technologies.

3.7. Communications

If you contact us, we may collect:

• Email address;
• Name;
• Message contents;
• Support request details;
• Attachments;
• Communication history;
• Metadata associated with the communication.

3.8. User Content

If you submit or save content through the Application, we may collect that content. This may include poker hands, ranges, notes, comments, feedback, or other information you choose to provide.

3.9. Information From Third Parties

We may receive information from:

• Payment processors;
• Advertising partners;
• Analytics providers;
• Authentication providers;
• Fraud-prevention providers;
• Hosting and infrastructure providers;
• Business partners;
• Publicly available sources;
• Other users, where applicable.

4. Information We Do Not Intend to Collect

We do not intentionally collect sensitive personal information unless you voluntarily provide it or it is necessary for legal, security, billing, or support purposes.

You should not submit sensitive information through the Application, including Social Security numbers, government identification numbers, health information, financial account credentials, biometric data, precise geolocation, or confidential third-party information.

The Application is not intended to process payment card numbers directly through Westside Software Group systems. Payment card information should be submitted only through the authorized payment processor interface.

5. How We Use Information

We may use information to:

• Provide, operate, maintain, and improve the Application;
• Create and manage accounts;
• Authenticate users;
• Process subscriptions and payments;
• Provide free-tier and paid-tier functionality;
• Allocate, track, verify, and manage Tokens;
• Verify ad-based rewards;
• Display advertisements;
• Detect and prevent fraud, abuse, cheating, automation, and unauthorized access;
• Enforce token limits, rate limits, and account restrictions;
• Provide customer support;
• Respond to inquiries;
• Send transactional communications;
• Send billing, renewal, cancellation, and account notices;
• Send security alerts;
• Send service updates;
• Analyze usage and performance;
• Debug errors and improve reliability;
• Develop new features;
• Personalize user experience;
• Protect the rights, safety, and security of users, Westside Software Group, and third parties;
• Comply with legal obligations;
• Enforce our Terms and other policies;
• Defend legal claims;
• Complete corporate transactions.

6. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may process information based on:

Performance of a contract, such as providing the Application, accounts, subscriptions, billing, and support;

Legitimate interests, such as improving the Application, preventing fraud, securing systems, analyzing performance, and communicating with users;

Consent, such as where required for certain cookies, marketing communications, or advertising technologies;

Legal obligations, such as tax, accounting, compliance, dispute, and law-enforcement obligations;

Protection of vital interests, where necessary to protect safety or prevent harm.

7. How We Share Information

We may share information with the following categories of recipients.

7.1. Service Providers

We may share information with vendors that help us operate the Application, including hosting providers, cloud infrastructure providers, database providers, email providers, analytics providers, customer support tools, fraud-prevention services, and security providers.

7.2. Payment Processors

We may share billing-related information with Stripe or other payment processors to process payments, manage subscriptions, issue invoices, detect fraud, handle disputes, and comply with financial obligations.

7.3. Advertising and Reward Partners

We may share information with advertising networks, reward providers, measurement providers, and related partners to display advertisements, verify ad views, confirm reward eligibility, prevent reward fraud, and allocate Tokens.

These partners may collect information through cookies, pixels, SDKs, device identifiers, or similar technologies.

7.4. Analytics Providers

We may share information with analytics providers to understand how users interact with the Application, measure performance, diagnose technical issues, and improve features.

7.5. Legal and Compliance

We may disclose information if we believe disclosure is necessary or appropriate to:

• Comply with law, regulation, legal process, or governmental request;
• Enforce our Terms;
• Protect our rights, property, or safety;
• Protect users or third parties;
• Investigate fraud, abuse, security incidents, or policy violations;
• Respond to payment disputes, chargebacks, or billing issues;
• Defend legal claims.

7.6. Business Transfers

We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, corporate transaction, or similar event.

7.7. With Your Consent

We may share information with your consent or at your direction.

8. Advertising, Analytics, and “Sale” or “Sharing” of Personal Information

We do not sell personal information for money.

However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. The use of third-party advertising, analytics, cookies, pixels, SDKs, or reward-ad technologies may be considered a “sale,” “sharing,” or processing for targeted advertising under some laws.

Where required by law, you may have the right to opt out of certain advertising-related disclosures or targeted advertising.

We may provide a “Do Not Sell or Share My Personal Information” link, cookie preference tool, or similar mechanism where required.

We will attempt to honor legally required opt-out preference signals, such as Global Privacy Control, where applicable and technically feasible.

9. Cookies and Tracking Choices

You can control cookies through your browser settings. Blocking cookies may affect Application functionality.

Depending on your location, we may provide additional cookie consent or preference tools.

You may also be able to limit ad tracking through device settings, browser controls, industry opt-out tools, or third-party advertising settings.

We do not control all third-party tracking technologies, and your choices may need to be exercised separately with third parties.

10. Marketing Communications

We may send marketing emails if permitted by law.

Even if you opt out of marketing communications, we may still send transactional, legal, billing, account, support, and security communications.

11. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Application;
• Maintain your account;
• Process subscriptions and payments;
• Manage Tokens and rewards;
• Comply with legal, tax, accounting, and reporting obligations;
• Resolve disputes;
• Enforce agreements;
• Prevent fraud and abuse;
• Maintain security;
• Improve and troubleshoot the Application.

Retention periods may vary based on the type of information, account status, legal obligations, business needs, and security requirements.

If your account is deleted, we may retain certain information as required or permitted by law, including billing records, fraud-prevention records, dispute records, security logs, and backup copies.

12. Security

We use reasonable administrative, technical, and organizational measures designed to protect information.

However, no method of transmission, storage, or processing is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for using secure devices and networks.

13. Children’s Privacy

The general calculator portion of the Application may be used by individuals of any age, but account registration is restricted to users who are at least thirteen (13) years old.

We do not knowingly allow children under thirteen (13) to create accounts, subscribe, purchase Tokens, earn persistent account-based reward credits, or provide personal information through account-based features.

If you are under thirteen (13), do not create an account, submit personal information, subscribe, make purchases, or use account-based reward features.

If we learn that we have collected personal information from a child under thirteen (13) without appropriate consent, we will take reasonable steps to delete that information.

14. Users Ages 13 to 17

Users who are at least thirteen (13) but under the age of majority in their jurisdiction may use account-based features only with parental or guardian consent.

Parents and guardians are responsible for supervising minors’ use of the Application, including subscriptions, Tokens, advertisements, reward offers, and poker-related educational content.

15. International Users

Westside Software Group is based in the United States.

If you access the Application from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

Data protection laws in those countries may differ from the laws of your jurisdiction.

By using the Application, you acknowledge that your information may be processed in the United States and other jurisdictions.

16. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as the right to:

• Access personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of personal information;
• Request portability of personal information;
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent;
• Opt out of certain targeted advertising;
• Opt out of certain sales or sharing of personal information;
• Appeal a privacy-rights decision where required by law;
• Not be discriminated against for exercising privacy rights.

We may need to verify your identity before fulfilling a request. We may deny requests where permitted by law, including where we cannot verify your identity, need to retain information for legal or security purposes, or the request is excessive, unfounded, or conflicts with legal obligations.

17. California Privacy Notice

This section applies to California residents where the California Consumer Privacy Act, as amended, applies to us.

17.1. Categories of Personal Information We May Collect

We may collect the following categories of personal information:

Identifiers, such as name, email address, username, IP address, device identifiers, cookie identifiers, and account identifiers;

Customer records information, such as billing information and transaction records;

Commercial information, such as subscription plan, purchases, token usage, reward activity, and transaction history;

Internet or electronic network activity information, such as log data, pages viewed, feature usage, ad interactions, and session activity;

Approximate geolocation information derived from IP address;

Inferences, such as preferences, usage patterns, and feature interests;

User-generated content, such as saved hands, ranges, notes, messages, and support communications.

17.2. Sources of Personal Information

We may collect personal information from:

• You;
• Your device;
• Your use of the Application;
• Payment processors;
• Advertising and reward partners;
• Analytics providers;
• Security and fraud-prevention providers;
• Service providers;
• Other third parties where permitted.

17.3. Purposes for Collection and Use

We may collect and use personal information for the purposes described in this Privacy Policy, including to provide the Application, manage accounts, process subscriptions, allocate Tokens, verify rewards, display advertisements, prevent fraud, improve features, communicate with users, comply with law, and enforce our Terms.

17.4. Disclosure of Personal Information

We may disclose the categories of personal information listed above to service providers, payment processors, advertising and reward partners, analytics providers, security providers, legal authorities, business transaction parties, and other recipients described in this Privacy Policy.

17.5. Sale or Sharing

We do not sell personal information for money.

However, our use of advertising, analytics, reward ads, cookies, pixels, SDKs, and similar technologies may be considered “sharing” or “sale” under California law.

17.6. Sensitive Personal Information

We do not intend to collect or use sensitive personal information for purposes requiring a right to limit under California law. You should not submit sensitive personal information through the Application.

17.7. California Rights

California residents may have the right to:

• Know what personal information we collect, use, disclose, sell, or share;
• Access personal information;
• Delete personal information;
• Correct inaccurate personal information;
• Opt out of sale or sharing;
• Limit certain uses of sensitive personal information, where applicable;
• Not receive discriminatory treatment for exercising privacy rights.

18. Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws, including rights to access, correct, delete, obtain a copy of personal information, opt out of targeted advertising, opt out of sale, opt out of profiling with legal or similarly significant effects, and appeal denied requests.

19. EEA, UK, and Similar Jurisdictions

If you are located in the European Economic Area, the United Kingdom, Switzerland, or a similar jurisdiction, you may have additional rights under applicable data protection laws, including rights to access, rectify, erase, restrict processing, object to processing, data portability, withdraw consent, and lodge a complaint with a supervisory authority.

Where required, we will process your personal information according to applicable legal bases and safeguards.

20. Payment Processor Privacy

Payments are handled by Stripe or other payment processors.

When you submit payment information, you are providing it to the payment processor, not directly to Westside Software Group, except for limited billing metadata we receive.

Your payment information is subject to the payment processor’s own terms and privacy policy.

21. Third-Party Links and Services

The Application may link to or integrate with third-party websites, services, advertisements, poker platforms, casinos, cardrooms, payment processors, analytics providers, or other third parties.

We are not responsible for the privacy practices, content, policies, security, or conduct of third parties.

You should review third-party privacy policies before interacting with third-party services.

22. Do Not Track

Some browsers offer “Do Not Track” signals. There is no uniform industry standard for responding to these signals.

We may not respond to Do Not Track signals unless required by law.

Where required, we will attempt to honor legally recognized opt-out preference signals, such as Global Privacy Control, where applicable and technically feasible.

23. Automated Decision-Making and Profiling

We may use automated systems to detect fraud, abuse, suspicious account activity, payment risk, ad reward manipulation, bot activity, or Terms violations.

These systems may affect account access, token awards, reward eligibility, feature availability, or fraud-prevention actions.

Where required by law, you may have rights regarding certain automated decisions.

24. Data Accuracy

You are responsible for keeping your account information accurate and current.

You may update certain account information through the Application or by contacting support.

25. Account Deletion

Deleting your account may result in loss of account access, saved hands, saved ranges, notes, subscription features, Tokens, reward credits, and other account-based data.

We may retain certain information after deletion where required or permitted by law, including records needed for billing, tax, security, fraud prevention, dispute resolution, legal compliance, backups, and enforcement of our Terms.

26. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

When we make material changes, we may notify you through the Application, by email, or by updating the “Last Updated” date.

Continued use of the Application after an updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy.

27. Contact Us

For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact: